Shipping and Returns

Shipping

Precision Pool and Spa is a brick and mortar pool and hot tub supply store based in Amesbury Massachusetts. We have a full construction and service division as well as traditional and online retail.

Most orders are fulfilled and shipped from our Amesbury headquarters. Some items depending on stock may be shipped directly from our suppliers. Once your order is received it will be packaged and shipped within 48 hours.

Due to the nature of our chemical products, all orders are shipped ground. Because we cannot ship air we can only ship to customers in the continental U.S.  – Hawaii and Alaska require air shipping and we cannot accommodate.

Because some chemicals can not mix, your order may ship in separate boxes.

Returns

If for any reason you are not satisfied with your order you may return it to us for a full refund.  All returns must me postmarked no later than 30 days from the date of your original order. All items must be in new and unused condition.

 

To return an item please email  [email protected] and we will get back to you ASAP with the steps needed to complete your return and get your refund.